Privacy Policy

Last Updated: September 28, 2024

At Obliveon.com, we are committed to safeguarding your personal data and respecting your privacy. This policy outlines how we collect, use, and protect your information when you visit and interact with our website, including the use of cookies.

1. Information We Collect

We collect personal data in the following ways:

• Information You Provide: When you purchase products, sign up for our newsletter, or contact us, we collect information such as your name, email address, billing/shipping address, and payment information.
• Automated Information: As you browse Obliveon.com, we collect certain information automatically, including your IP address, browser type, device information, and how you interact with our website.

2. Use of Cookies

Cookies are small data files stored on your device when you visit our website. They help improve your browsing experience and allow us to:

• Remember your preferences, such as language and region.
• Track the items in your shopping cart.
• Analyze website performance and traffic using tools like Google Analytics.
• Serve personalized ads based on your browsing habits.

Types of Cookies We Use:

• Essential Cookies: Required for website functionality (e.g., maintaining your session and enabling secure logins).
• Analytical Cookies: Used to track website performance and improve user experience.
• Cart Cookies: These help display relevant products while shopping to you based on your cart.

3. How We Use Your Personal Data

We use your personal data to:

• Process your orders and deliver products to you.
• Send transactional communications like order confirmations, shipping updates, and responses to inquiries.
• Send marketing communications (with your consent).
• Improve our website, services, and customer experience.
• Comply with legal obligations.

Payment Processing: We use Stripe to process all transactions securely. Your payment information is handled by Stripe according to their privacy policy.

4. Sharing of Your Information

We do not sell your personal information. However, we may share your data with trusted third parties, including:

• Service Providers: Companies that help us process payments, deliver products, or improve our website.
• Legal Authorities: If required by law, we may share your data with government authorities or other third parties.

5. Your Rights and Choices

As a Canadian user, you have the right to:

• Access and Correction: You can request a copy of the personal data we hold about you and correct any inaccuracies.
• Withdraw Consent: You may withdraw consent to cookies or marketing communications at any time by adjusting your browser settings or clicking “unsubscribe” in marketing emails.
• Data Deletion: You can request that we delete your personal data, though certain information may be retained as required by law or for legitimate business purposes.

6. Data Security

We take data security seriously and implement industry-standard measures to protect your personal information from unauthorized access, disclosure, or misuse.

7. Third-Party Links

Obliveon.com may contain links to external websites. We are not responsible for the privacy practices of these websites, so we encourage you to review their policies before sharing personal data.

8. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Any updates will be posted on this page with the last updated date.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us at:

Email:
info@obliveon.com

Address:

GROUPE DE MUSIQUE OBLIVEON S.E.N.C.
847 Fréchette
Granby, QC J2H2M1
Canada